Returns

You can return an item within 14 days of receiving it, and the return is free.

1. Contact us on +961 3 145 123 or at hello@croshina.com within 14 days of receiving your order.
2. Tell us your order number and which item you’d like to return.
3. We’ll confirm the details and arrange the return with you.

Please send the item back as you received it, with its packaging if you still have it. If you’re not sure whether something can be returned, ask us first and we’ll let you know.

When we arrange your return, we’ll also agree with you how and when you’ll be refunded.

If something arrives damaged, faulty or isn’t what you ordered, contact us as soon as you can — a photo helps. We’ll sort it out with you.